Baggage is divided into checked baggage, take care of themselves and carry articles. Prohibited articles to restrict the transport goods, dangerous goods, and other articles with smell or easily defaced aircraft, can not be used as luggage or with checked baggage.
1, baggage.
Passengers with a valid ticket must be checked baggage, check-in formalities when general luggage in the flight departure date. Items that do not belong to the baggage should be checked by the goods and cannot be checked as the baggage. The checked baggage must be packed well locked and tied up, can withstand the pressure, to normal operating conditions for safe handling and transportation.
2, baggage weight.
The weight of each piece of luggage can not exceed 50 kilograms, the volume of not more than 40*60*100 cm, more than the above-mentioned provisions of the baggage, requires the prior approval of the airline's consent before shipment.
The weight of their own luggage can not be more than 10 kg, the volume of each piece is not more than 20*40*55 cm. Carry on the weight of the goods, each passenger is limited to 5 kilograms. Passengers holding first class tickets, each person can carry two items. The volume of each carry on items shall not exceed 20*40*55 cm. To carry goods above the weight limit the number or volume should be checked as baggage.
3, baggage back
Passengers at the beginning of the request to return luggage, must be in front of the baggage. Such as passenger ticket refund, checked baggage must also be returned at the same time. Above returned, all should be refunded has received more than heavy baggage fees. Passengers at stops to send back the baggage, the unused leg of the flight has received the excess baggage fee is not refundable. For the return of the declared value of the baggage, the value of the additional fee for the declared value returned at the time of departure has been paid to the declared value of the statement that has been delivered.
4, baggage claim.
Passengers should be at the airport immediately after the flight arrived at the airport with luggage tag identification link to receive luggage. When necessary, should be submitted to the inspection of the ticket. As a result of a lot of luggage is very similar, passengers from the baggage conveyor belt to confirm the baggage taken down, check the label's name and number in case of mistake. Passengers lost baggage identification card, should immediately report the loss to the airlines.
5, baggage delay, damage or loss.
The baggage transportation delays, lost or damaged, passengers should stop in flight or to the carrier or its agent shall fill in the "baggage transport accident record", and according to the statutory time limit to the airlines or agent claims with a ticket (or photocopy), luggage tag identification, luggage "the transport accident records", that the content and the price of luggage receipts and other relevant evidence.
6, baggage compensation limit.
Domestic flights: passengers checked baggage all or part of the damage, loss, compensation amount of not more than RMB 50 yuan per kilogram. If the value of luggage is less than 50 yuan per kilogram, according to the actual value of compensation. Has received a refund of excess baggage fee. The weight of the passengers lost baggage is calculated according to the weight of the actual checked baggage. Can not determine the weight, the loss of luggage per passenger can only be the maximum amount of compensation for the passengers to enjoy the amount of free baggage. Passengers lost luggage, such as baggage declaration value, should be declared in accordance with the value of compensation, the declaration of the value of the additional fee is not refundable. When the claim of luggage is higher than the actual value, it should be based on the actual value of the compensation. When the luggage is damaged, the value of the reduction in the baggage claim or the burden of repair costs.